Privacy Policy
This Privacy Policy sets out how Sydney Bus Hire Company (“we”, “us”, “our”) collects, uses, stores and discloses personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This policy applies to all users of our website www.sydneybushirecompany.com.au and to customers who engage our bus hire, coach charter and transport services throughout New South Wales.
By accessing or using this website, you consent to the collection, use and disclosure of your personal information as outlined in this Privacy Policy.
Collection of Personal Information
We only collect personal information that is reasonably necessary for our business operations, including providing bus hire services, responding to enquiries, processing bookings and managing customer relationships.
Personal information we may collect includes, but is not limited to:
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Full name
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Contact details (email address, telephone number, business name)
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Booking and transport requirements
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Payment or invoicing details
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Any information you voluntarily provide when contacting us
You may browse this website without providing personal information. However, certain services such as online enquiries, quotations or bookings require the submission of personal details.
Collection of Non-Personal Information
When you visit our website, we may automatically collect non-identifiable information including:
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Browser type and version
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Operating system
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Pages viewed and time spent on the site
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IP address and referring website
This information is collected for statistical and analytical purposes only and helps us improve website performance, functionality and user experience.
Use of Personal Information
Sydney Bus Hire Company uses personal information for purposes including:
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Responding to enquiries and providing quotes
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Managing bookings and delivering transport services
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Customer communication and service support
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Internal record keeping and business administration
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Improving our services and website functionality
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Compliance with legal and regulatory obligations
We do not sell or rent personal information to third parties.
Disclosure of Personal Information
We may disclose personal information to third parties where reasonably necessary to deliver our services, including:
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Payment processors
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IT service providers
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Professional advisers (accountants, legal advisers)
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Contractors or service providers assisting with bookings or operations
All third parties engaged by Sydney Bus Hire Company are required to handle personal information in accordance with confidentiality and privacy obligations.
Personal information may also be disclosed where required or authorised by law.
Data Security
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification or disclosure. This includes physical, electronic and administrative safeguards appropriate to the sensitivity of the information held.
While we strive to protect personal information, no data transmission over the internet can be guaranteed as completely secure.
Changes to This Privacy Policy
Sydney Bus Hire Company reserves the right to amend this Privacy Policy at any time. Any changes will be effective immediately upon publication on this website. Continued use of the website constitutes acceptance of the updated policy.
Access and Correction of Personal Information
You have the right to request access to personal information we hold about you and to request corrections if the information is inaccurate, out of date or incomplete, subject to legal exceptions.
Requests may be required to be made in writing for security and verification purposes.
Contact Us
If you have any questions, concerns or requests relating to this Privacy Policy or the handling of your personal information, please contact us during business hours:
Sydney Bus Hire Company
Website: www.sydneybushirecompany.com.au
Email: [email protected]
Phone: 0452 104 173
Updated: 28th December 2025
